Some FREE Tools for the Action Request System (ARS)
 
Name Description Last Update
ARActionView

This Tool shows all Wokflow Objects (Active Links, Filters and Escalations) that uses a certain field.
You can also check if the field is used in Tables (as a Column or in the Qualification) or Menus.

02/01/2004
ARAllFields This Tool simply shows some Informations about all Fields in a selected Form.
The List can be exported to a Tab-separated Textfile for use in other Applications (e.g. Excel)
01/25/2004
ARExplorer Not really a replacement for the Application-Explorer from Remedy, but it shows graphically the workflow behind selected Actions. 04/14/2004
ARExporter The purpose of this Console-Tool is to export Data from the ARS in a flexible manner.
You specify a Config-File and ARExporter will export data in nearly every Format you can imagine.
(Because you have full control)
ARExporter is also able to export directly into Excel (if it is installed on the hosting machine)
08/24/2004
ARImport

Like ARImport from Remedy but somewhat enhanced....
Change Data based on Input Data, check for duplicates during import, import only data that met a certain criteria....

08/24/2004
ARPermission This is for Mass-Setting Permissions.
Select a Group and you can set Permissions for Multiple Forms.
You can also specify, if Permissions should be set for Fields and Active Links too.
02/12/2004
ARS2ASP This Tool takes Remedy-Forms and translates them (including related workflow) into .aspx and .aspx.cs Files.
You can take the Files and put them into a C# WebApplication in VisualStudio. It SHOULD compile....
Warning : This Tool is under heavy Development (if i have the time to do so..) Tested with VisualStudio 2003 and IE6
01/25/2004
ARSDoc You're right, another Documenter for the ARsystem with a small GUI.
Select some Forms and ARSDoc will generated some interlinked HTML-Pages.
03/29/2004
ARUser This is NOT a new User Tool (ok, originally i planned to write one ;-) but its very useful to set the Tab-Order for the Fields in a Form. 01/26/2004
WordConnector

Sometimes there was a Tool named EZWord (or something similar) that can be called from Remedy Applications to generate Word-Documents including Data out of the ARSystem.
I was not able to find this tool anymore so i had to write my own....
Template driven, tested with Windows Server 2003 / Office XP and Windows 2000 / Office 2000

03/16/2004
ARReport This is an ASP.NET application that can be called to create Template-based Reports in HTML-Format.
Nearly the same as WordConnector with a partially modified engine.
Requires IIS and .NET Framework 1.1

New V2 - beta with chart-creating functions is available ! Check it out !
08/25/2004

 

Other Tools
WindowSizer Useful if you have to build User-Interfaces (including Remedy-Forms) for a certain Screen-Resolution but working at a higher one.
Simply select a Window, type in the desired Size and voila !
01/26/2004

Note :
All Tools on this Site were compiled using VisualStudio.NET 2003. You probably need to install the .NET Framework or the latest Windows - DLLs like mfc71.dll
You can download the .NET Framework from the Microsoft Website.
The *71.dll's can be downloaded here, put them somewhere in your path (typically c:\Winnt\System32)

Last Update : 08/25/2004 10:18 Updated : ARReport V2 beta

Other Useful Remedy Resources :
http://www.soton.ac.uk/~_remedy
http://www.mattreinfeldt.com
http://www.buoyantsolutions.net
http://www.remedytools.com
http://www.arslist.org/
http://www.remedy.com/customers/dev_community/
http://www.elegantsp.com/
http://system.devdor.net
http://www.rrr.se/

If you have Ideas for new Tools, found Bugs or Problems in existing ones, don't hesitate to contact me !

Legal:
All Programs here are Freeware - You are allowed to spread it as you want AS LONG AS YOU DON'T CHARGE ANYTHING FOR IT YOURSELF.
Term of usage: You use all programs at your own risk.
All trademarks and registered trademarks are the property of their respective owners.